About Profit
User
Information
Visitor Statistic
Keywords
Corporate Governance
Customer Satisfaction
Employee Performance
GSCA
Indonesia
Job Satisfaction
Marketing
Nilai Perusahaan
Organizational Climate
Organizational Culture
Profitability
SME
SMEs
SWOT
Satisfaction
Struktur Modal
Tax Compliance
Transformational Leadership
leadership
motivation
tourism
Author Details
Akbarina, Farida, Universitas Brawijaya, Indonesia
-
Vol 7, No 2 (2013) - Articles
PENGARUH CITRA PERUSAHAAN (CORPORATE IMAGE) DAN PENANGANAN KELUHAN (COMPLAINT HANDLING) TERHADAP KEPUASAN (SATISFACTION), KEPERCAYAAN (TRUST) SERTA LOYALITAS PELANGGAN (LOYALTY) (SURVEI PADA PELANGGAN BENGKEL SERVIS RESMI TOYOTA DI KOTA MALANG)
Abstract PDF