Desain Sistem Informasi Reservasi Paket Wisata pada Usaha Kecil dan Menengah (UKM) Sektor Jasa Travel

Saiful Rahman Yuniarto



Fakultas Ilmu Administrasi Universitas Brawijaya Malang



Increasingly rapid development of Information Technology has brought the world entered the era of globalization where the level of competition in the business world so that the higher the availability of quality information has a crucial role. It required the system as a manager of information that flows both inside and outside the company.

Travel services are required in order to provide maximum service to customers. There is an increasing need for information, increased data processing and to seize the opportunity that exists, then the computer-based information systems needed to support the provision of company information required for the operational activities of the company can run well, so it can be improved service to customers.

The author tries to provide alternative information system designs that take advantage of computer technology is also the internet for data processing and presentation of information and reservation package tour package tours. System design begins with an analysis system to determine system weaknesses that have been implemented. Subsequently the reservation information system design tour packages that include a new model design, database design, design input, design output, design technology and design control. The system built is expected to be applied in data processing package tour reservations in order to assist the company's operations and assist the presentation of quality information for management to support decision-making process as well as the presentation of information on the customer as one effort to improve customer service so it can win the competition in services field trips with similar companies.



Kay Words : information system, technology, design system

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